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At ZaraMeds, your satisfaction is our top priority. If you're not completely satisfied with your order, we invite you to reach out to us within 14 days of receiving your items. To be eligible for a return, products must be unopened and retain their original packaging. Please note, in adherence to health regulations, we are unable to accept returns of items once they have been opened. Upon receiving and inspecting the returned items, we will process your refund, excluding any shipping fees.